Legals

Terms of use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued member of the Sparesbox community. There are some conditions we would like you to be aware of because by accessing www.sparesbox.com.au you are agreeing to these conditions:

The Legal Stuff

The website www.sparesbox.com.au (the “Site” or “Website”) is an automotive shopping website where you can browse, select, and order spare parts advertised by Sparesbox.

Sparesbox Service www.sparesbox.com.au/service (“Service”) is our mobile mechanic service where you can add information about your vehicle to get a quote for your car service, repair, or inspection. Quotes are based on the information supplied by you about your vehicle.

You agree to receive communications from us and from our third-party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on the use of data can be found in our Privacy Policy.

YOUR LEGAL RIGHTS

Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that Sparesbox represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

DISCLAIMER

Sparesbox has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Sparesbox will endeavour to correct any inaccuracies once Sparesbox becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 

CHANGES

Sparesbox has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire Site without notice or liability. 

As we always seek to provide our customers with the most competitive prices, we reserve the right to change prices displayed for products on the Site at any time. 

CANCELLATION OF ORDERS

Sparesbox reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Sparesbox may do this for example, but without limitation, where:

(a)          Sparesbox suppliers are unable to supply goods that they have previously promised to supply;

(b)          an event beyond Sparesbox’s control such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Sparesbox is unable to supply the goods within a reasonable time;

(c)          Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted;

(d)          You ask Sparesbox to cancel your order. Sparesbox will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

PRODUCT PRICES

Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

In addition to the price displayed on the website, you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service. These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar.  If you live in an area to which an Additional Delivery Charge will apply Sparesbox will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge.

If you live in an area to which an Additional Delivery Charge will apply, Sparesbox will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, Sparesbox will cancel your order. Sparesbox will not take payment for your order until you have confirmed your acceptance of the Additional Delivery Charge.

INTELLECTUAL PROPERTY

This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Sparesbox and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 

ONLINE PURCHASING ACCOUNT

You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 

By placing an order with Sparesbox you give Sparesbox permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent by Sparesbox and follow the steps. 

LIMITATION OF LIABILITY

Sparesbox shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by Sparesbox or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Sparesbox has been advised, or is aware, of the possibility of such damages.

Sparesbox’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer within ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law. 

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VOUCHERS:

EMAIL VOUCHERS: 

Welcome Voucher:

  • In order for customers to receive their $10 welcome voucher they must subscribe to our email list (either by entering their email in the subscribe section at the bottom of our main page, registering with us, or making an account with us) then must complete the survey sent to them
  • If a customer is already subscribed to our email list, they are not eligible to receive the welcome voucher
  • Your individual welcome code has the value of $10 and is only valid for orders over $50, with vouchers added at the checkout to be valid
  • The code has no exclusions and expires in 365 days from the day the voucher was received
  • The vouchers are one-off and cannot be exchanged or refunded

Birthday Vouchers:

  • In order for customers to receive a birthday voucher, we must have their DOB in our database (if you would like to tell us your DOB click here)
  • Birthday voucher values vary between $20-$25, and both of these vouchers are only valid if cart size exceeds $100
  • These codes have an expiry of 30 days from when you first received the voucher
  • Codes have no exclusions, are one-off and are non-transferable and non-refundable

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SPARESBOX GIFT CARDS/VOUCHERS:

The terms below are applicable to $25 gift cards (EVENTXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 3 months after the event at which you received the voucher (Skidpan Vouchers expire 8/11/19)
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

The terms below are applicable to $25 gift cards (EBAYXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at www.sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 31/12/19
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

**SBMAY50XXXX $50 Vouchers have expired and are no longer valid.

**EVENTXXXX $50 Vouchers have expired and are no longer valid.

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AMBASSADOR CODES:
Ambassador codes can be found/ shared on Sparesbox Ambassadors Instagram pages. These codes entitle you to 5% off your total basket. With no minimum spend and no exclusions. These codes are also valid with already reduced items.

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PROMOTION:

ZIP 12MIF PROMOTION:

  • 12-month interest-free promotion for orders over $1000. Valid from the 1st of August till the end of September. 
  • Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will not pay out the purchase within the interest-free period. Any balance outstanding at the expiry of the interest-free period for the purchase will be charged interest at the contractual rate, currently 19.9%. A $6 monthly account fee applies. A one-off establishment fee may apply. 
  • Available to approved applicants only. Terms and Conditions apply and are available on application. See your contract for further details. Credit provided by zipMoney Payments Pty Limited (ABN 58 164 440 993, Australian Credit Licence Number 441878). 

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4WDACTION 10 PROMOTION:

  • This promotion is 10% off your total basket when the code ‘4WDACTION10 ‘ is added at the checkout. Valid at sparesbox.com.au (exclusions apply).
  • Exclusions include Haltech, GoPro, Whiteline, Optima, Odyssey, HPD, Process West, Terra Tuff, Plazmaman, Rival, Redarc, Xforce, Invida, Turbosmart, Stedi and Nulon Race Oils.
  • This promotion is valid in conjunction with already reduced items.
  • The promotion will run from Wednesday the 4th of September 2019 till 11:59pm on Monday the 30th of September 2019.

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CASTROL SHOP & WIN COMPETITION: (NOW CLOSED) 

THE COMPETITION

  1. Anyone who purchases from our Castrol range on the Sparesbox website (www.sparesbox.com.au) between 25th of September and the 2nd of October 2019 inclusive is entered into the prize draw. (Castrol range found here: https://www.sparesbox.com.au/brands/castrol)
  2. Each individual transaction containing one or more Castrol products will count as one entry into the prize draw.
  3. The prize is provided by Sparesbox and consists of 1 of 2 double passes (two tickets per winner) to the 2019 Bathurst 1000.
  4. The prize draw will take place on the 3rd of October 2019. The two winners will be selected at random and contacted via the email address their purchase was made with. The winner must respond within 24 hours to confirm acceptance of the prize; otherwise, another winner will be selected until the prize is allocated.

THE PRIZE

  1. The prize consists of 1 of 2 double 4-day passes (including paddock access) to the 2019 Bathurst 1000. The event is held from Thursday the 10th of October until Sunday the 13th of October. The prize does not include any other associated costs (including transport and accommodation). These costs must be covered by the prize winner. Sparesbox is also not liable for any other costs incurred during or as a result of the event.

GENERAL COMPETITION TERMS

  1. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) of Suite 6.13, 75 Mary St, St Peters NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/18/03661
  2. The prize is non-refundable & non-transferrable, is not exchangeable for cash or kind and is subject to these terms.
  3. The competition is open to all Australian residents except employees, contractors and agents of Sparesbox.
  4. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels.
  5. The Winner agrees to being included in photos and promotional content in association with this competition.