Legals

Terms of use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued member of the Sparesbox community. There are some conditions we would like you to be aware of because by accessing www.sparesbox.com.au you are agreeing to these conditions:

The Legal Stuff

The website www.sparesbox.com.au (the “Site” or “Website”) is an automotive shopping website where you can browse, select, and order spare parts advertised by Sparesbox.

You agree to receive communications from us and from our third-party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on the use of data can be found in our Privacy Policy.

YOUR LEGAL RIGHTS

Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that Sparesbox represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

DISCLAIMER

Sparesbox has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Sparesbox will endeavour to correct any inaccuracies once Sparesbox becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 

CHANGES

Sparesbox has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire Site without notice or liability. 

As we always seek to provide our customers with the most competitive prices, we reserve the right to change prices displayed for products on the Site at any time. 

CANCELLATION OF ORDERS

Sparesbox reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Sparesbox may do this for example, but without limitation, where:

(a)          Sparesbox suppliers are unable to supply goods that they have previously promised to supply;

(b)          an event beyond Sparesbox’s control such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Sparesbox is unable to supply the goods within a reasonable time;

(c)          Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted;

(d)          You ask Sparesbox to cancel your order. Sparesbox will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

PRODUCT PRICES

Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

You will be subject to shipping fees if you are shipping to a non-metro area or if your order is under the value of $99. For more information on shipping please click here.

INTELLECTUAL PROPERTY

This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Sparesbox and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 

ONLINE PURCHASING ACCOUNT

You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 

By placing an order with Sparesbox you give Sparesbox permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent by Sparesbox and follow the steps. 

LIMITATION OF LIABILITY

Sparesbox shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by Sparesbox or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Sparesbox has been advised, or is aware, of the possibility of such damages.

Sparesbox’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer within ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law. 

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ZIP 12 Month Interest Free Promotion: 

Terms and Conditions: Offer valid from 1/10/2020 to 31/10/2020 *12 Months Interest Free is available for purchases over $1,000. Minimum monthly repayments are required. Paying only the minimum monthly repayment amount will not pay out the purchase within the interest free period. Any balance outstanding at the expiry of the interest free period for the purchase will be charged interest at the contractual rate, currently 19.9%. A $6 monthly account fee applieds. A one-off establishment fee may apply. See your contract for further details. Credit provided by zipMoney Payments Pty Limited (ABN 58 164 440 993, Australian Credit Licence Number 441878).

VOUCHERS:

EMAIL VOUCHERS: 

Welcome Voucher:

  • In order for customers to receive their $10 welcome voucher they must subscribe to our email list (either by entering their email in the subscribe section at the bottom of our main page, registering with us, or making an account with us) then must complete the survey sent to them
  • If a customer is already subscribed to our email list, they are not eligible to receive the welcome voucher
  • Your individual welcome code has the value of $10 and is only valid for orders over $50, with vouchers added at the checkout to be valid
  • The code has no exclusions and expires in 365 days from the day the voucher was received
  • The vouchers are one-off and cannot be exchanged or refunded
  • please note in order for the code to work you must be logged into you 'My Garage' account. The code will not work if you check out as a guest. 

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SPARESBOX GIFT CARDS/VOUCHERS:

The terms below are applicable to $25 gift cards (EVENTXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 3 months after the event at which you received the voucher (All codes are now expired as of 5/2020)
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

The terms below are applicable to $25 gift cards (EBAYXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at www.sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 31/12/19
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

**SBMAY50XXXX $50 Vouchers expired Jan 2019 and are no longer valid.

**EVENTXXXX $50 Vouchers expired Jan 2019 and are no longer valid.

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AMBASSADOR CODES:
Ambassador codes can be found/ shared on Sparesbox Ambassadors Instagram pages. These codes entitle you to 5% off your total basket. With no minimum spend and no excluded brands. Codes are not valid with already reduced/discounted items. 

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PROMOTIONS:

          Black Friday Sale:

          1. This promotion is tiered promotion. Receive $20 off your total order when your total basket is between $100-249. Receive $50 off your total order when your total basket is between $250-$499. Receive $100 off your total order when your total basket is $500 or over. (Spend $100 and save $20, spend $250 and save $50, and spend $500 and save $100).
          2. Discount is automatically applied at discount automatically applied at the checkout.
          3. Spend and Save promotion excludes shipping costs and the following brands: Stedi, Pioneer, Sony, Hema, GoPro, Haltech, Rival and Dynamat.
          4. This promotion is not valid in-conjunction with other offers, including already reduced items and coupon codes.
          5. The promotion will run from Wednesday the 25th of November till 11:59 PM on Tuesday the 1st of December 2020 (AEST).

          CLUTCH20: (No Longer Valid)

          1. This promotion code is for 20% off Clutch Industries, PHC, 4Terrain, Mantic & Exedy  products in your total basket when the code ‘CLUTCH20’ is added at the checkout, valid at sparesbox.com.au
          2. All other brands except Clutch Industries, PHC, 4Terrain, Mantic & Exedy are excluded from this promotion
          3. Discount does not apply to shipping fees. Shipping fees will apply according to your cart.
          4. This promotion is valid in conjunction with already reduced items. But is not valid in conjunction with another coupon code (one coupon code per order).
          5. The promotion will run from Monday the 19th of November to 11:59pm Tuesday 24th of November 2020 (AEST).
          6. This code is non-transferable or refundable. If a refund occurs, you will be refunded the transaction value including discount.

           

           

          COMPETITIONS:

          CASTROL SHOP & WIN COMPETITION:

          THE COMPETITION

          1. This is a lottery draw competition (The Competition) where one winner will be randomly selected to win the “CASTROL SHOP & WIN COMPETITION” ("The Prize")
          2. The promotional period is from the Monday the 17th of August 2020 till 11:59pm on Sunday the 23th of August 2020 (AEST).

          THE PRIZE 

          1. The Prize is supplied by Sparesbox (“The Supplier”). The prize is a Castrol 100 YR 42L Dometic/Waeco Branded Icebox valued at $260.
          1. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) of Suite 6.13, 75 Mary St, St Peters NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/20/05530
          2. Sparesbox is not responsible for any additional costs associated with receiving the prize.

          TO ENTER THE COMPETITION

          1. To qualify for entry to the prize draw, entrants must purchase any Castrol product/s at www.sparesbox.com.au between and inclusive of the promotional period.
          2. The prize draw will take place on Monday the 28th of September 2020 (AEST).
          3. The prize winner will be notified via the email/phone number provided in the order details.
          1. The winner will be contacted from 10am on the 29th of September 2020 and must respond within 48hours to accept their prize and confirm the details to arrange the prize
          1. If there is no response to confirm acceptance of the prize within 48hours, another prize-winner will be randomly selected until the prize is allocated to a prize-winner
          2. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels
          3. The Winner agrees to being included in photos and promotional content in association with this competition

          GENERAL COMPETITION TERMS

          1. Any decision made by Sparesbox in respect of the Competition is final and binding and no correspondence shall be entered into. 
          2. The prize is not transferable, refundable or exchangeable for cash or kind and is subject to these terms
          3. The prize is provided by Sparesbox and is liable to handling and dispatch times
          4. The competition is open to all Australian residents except past and present employees, contractors, and/or agents of Sparesbox.
          5. The Promoter reserves the right in its sole discretion to disqualify any Entrant who the Promoter has reason to believe has breached any of these conditions, or engaged in unlawful or other improper conduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such a person are reserved
          6. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential economic loss) or for personal injury suffered or sustained, as a result of the competition
          7. The Promoter accepts no responsibility for any tax implications that may arise from the competition

          SHELL SHOP & WIN COMPETITION: (ENDED)

          THE COMPETITION

          1. This is a lottery draw competition (The Competition) where one winner will be randomly selected to win the “SHELL SHOP & WIN COMPETITION” ("The Prize")
          2. The promotional period is from the Monday the 10th of August 2020 till 11:59pm on Sunday the 16th of August 2020 (AEST).

          THE PRIZE 

          1. The Prize is supplied by Sparesbox (“The Supplier”). The prize is a Shell V-Power Race Team Merchandise Pack. Including: SVPRT backpack, SVPRT drink bottle, SVPRT lanyard, SVPRT embroidery team cap, SVPRT polo red, 2020 SVP track jacket, SVPRT winter jacket and 2x Sparesbox stickers. Valued at $655.9.
          1. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) of Suite 6.13, 75 Mary St, St Peters NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/20/05530
          2. Sparesbox is not responsible for any additional costs associated with receiving the prize.

          TO ENTER THE COMPETITION

          1. To qualify for entry to the prize draw, entrants must purchase any Shell product/s at www.sparesbox.com.au between and inclusive of the promotional period.
          2. The prize draw will take place on Monday the 21st of September 2020 (AEST).
          3. The prize winner will be notified via the email/phone number provided in the order details.
          1. The winner will be contacted from 10am on the 22nd of September 2020 and must respond within 48hours to accept their prize and confirm the details to arrange the prize
          1. If there is no response to confirm acceptance of the prize within 48hours, another prize-winner will be randomly selected until the prize is allocated to a prize-winner
          2. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels
          3. The Winner agrees to being included in photos and promotional content in association with this competition

          GENERAL COMPETITION TERMS

          1. Any decision made by Sparesbox in respect of the Competition is final and binding and no correspondence shall be entered into. 
          2. The prize is not transferable, refundable or exchangeable for cash or kind and is subject to these terms
          3. The prize is provided by Sparesbox and is liable to handling and dispatch times
          4. The competition is open to all Australian residents except past and present employees, contractors, and/or agents of Sparesbox.
          5. The Promoter reserves the right in its sole discretion to disqualify any Entrant who the Promoter has reason to believe has breached any of these conditions, or engaged in unlawful or other improper conduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such a person are reserved
          6. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential economic loss) or for personal injury suffered or sustained, as a result of the competition
          7. The Promoter accepts no responsibility for any tax implications that may arise from the competition

           

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          CASTROL/ REDARC SHOP & WIN COMPETITION:

          THE COMPETITION

          1. This is a lottery draw competition (The Competition) where 3 winners will be randomly selected to win the “CASTROL/REDARC SHOP & WIN COMPETITION” ("The Prize")
          2. The promotional period is from the 28th of May 2020 till 11:59pm on the 7th of June 2020 (inclusive) (AEST).

          THE PRIZE 

          1.     The Prize is supplied by Sparesbox (“The Supplier”). The prize to win 1 of 3 REDARC Tow-Pro Elite V3 Brake Controllers valued at $299.95

          2. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/20/05530

          3. Sparesbox is not responsible for any additional costs associated with receiving the prize.

          TO ENTER THE COMPETITION

          1. To qualify for entry to the prize draw, entrants must purchase $100 or more on Castrol Products at www.sparesbox.com.au between and inclusive of the promotional period.
          2. The prize draws will take place on 22nd of June 2020, 3 winners will be selected at random.
          3. The prize winners will be notified via the email/phone number provided in the order details.
          1. The winner will be contacted from 10am on the 23thof June 2020 and must respond within 48hours to accept their prize and confirm the details to arrange the prize
          1. If there is no response to confirm acceptance of the prize within 48hours, another prize-winner will be randomly selected until the prize is allocated to a prize-winner
          2. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels
          3. The Winner agrees to being included in photos and promotional content in association with this competition

          GENERAL COMPETITION TERMS

          1. Any decision made by Sparesbox in respect of the Competition is final and binding and no correspondence shall be entered into. 
          2. The prize is not transferable, refundable or exchangeable for cash or kind and is subject to these terms
          3. The prize is provided by Sparesbox and is liable to handling and dispatch times
          4. The competition is open to all Australian residents except past and present employees, contractors, and/or agents of Sparesbox.
          5. The Promoter reserves the right in its sole discretion to disqualify any Entrant who the Promoter has reason to believe has breached any of these conditions, or engaged in unlawful or other improper conduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such a person are reserved
          6. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential economic loss) or for personal injury suffered or sustained, as a result of the competition
          7. The Promoter accepts no responsibility for any tax implications that may arise from the competition.

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          CASTROL/ GME SHOP & WIN COMPETITION: (COMPETITION HAS ENDED)

          THE COMPETITION

          1. This is a lottery draw competition (The Competition) where 10 winners will be randomly selected to win the “CASTROL SHOP & WIN COMPETITION” ("The Prize")
          2. The promotional period is from the 14th of May 2020 till 11:59pm on the 20th of May 2020 (inclusive).

          THE PRIZE 

          1. The Prize is supplied by Sparesbox (“The Supplier”). The prize to win 1 of 10 GME Handheld UHF CB Radio 2W 80CH Twin Packs valued at $214.95
          1. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/20/05530
          2. Sparesbox is not responsible for any additional costs associated with receiving the prize.

          TO ENTER THE COMPETITION

          1. To qualify for entry to the prize draw, entrants must purchase $100 or more on Castrol Products at www.sparesbox.com.au between and inclusive of the promotional period.
          2. The prize draws will take place on 3rd of June 2020, 10 winners will be selected at random.
          3. The prize winners will be notified via the email/phone number provided in the order details.
          1. The winner will be contacted from 10am on the 4thof June 2020 and must respond within 48hours to accept their prize and confirm the details to arrange the prize
          1. If there is no response to confirm acceptance of the prize within 48hours, another prize-winner will be randomly selected until the prize is allocated to a prize-winner
          2. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels
          3. The Winner agrees to being included in photos and promotional content in association with this competition

          GENERAL COMPETITION TERMS

          1. Any decision made by Sparesbox in respect of the Competition is final and binding and no correspondence shall be entered into. 
          2. The prize is not transferable, refundable or exchangeable for cash or kind and is subject to these terms
          3. The prize is provided by Sparesbox and is liable to handling and dispatch times
          4. The competition is open to all Australian residents except past and present employees, contractors, and/or agents of Sparesbox.
          5. The Promoter reserves the right in its sole discretion to disqualify any Entrant who the Promoter has reason to believe has breached any of these conditions, or engaged in unlawful or other improper conduct calculated to jeopardise the fair and proper conduct of the Promotion. The Promoter’s legal rights to recover damages or other compensation from such a person are reserved
          6. The Promoter shall not be liable for any loss or damage whatsoever which is suffered (including but not limited to indirect or consequential economic loss) or for personal injury suffered or sustained, as a result of the competition
          7. The Promoter accepts no responsibility for any tax implications that may arise from the competition