Legals

Terms of use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued member of the Sparesbox community. There are some conditions we would like you to be aware of because by accessing www.sparesbox.com.au you are agreeing to these conditions:

The Legal Stuff

The website www.sparesbox.com.au (the “Site” or “Website”) is an automotive shopping website where you can browse, select, and order spare parts advertised by Sparesbox.

Sparesbox Service www.sparesbox.com.au/service (“Service”) is our mobile mechanic service where you can add information about your vehicle to get a quote for your car service, repair, or inspection. Quotes are based on the information supplied by you about your vehicle.

You agree to receive communications from us and from our third-party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on the use of data can be found in our Privacy Policy.

YOUR LEGAL RIGHTS

Your purchase of goods will be subject to certain laws including, without limitation, the Australian Consumer Law.  The Australian Consumer Law provides you with certain rights that cannot be excluded, including that the goods must be of acceptable quality, reasonably fit for the purpose that Sparesbox represents they will be fit for, and that the goods will correspond with any relevant description.  Nothing in these Terms and Conditions shall be read or applied so as to exclude, restrict or modify or have the effect of excluding, restricting or modifying any condition, warranty, guarantee, right or remedy implied by law (including the Australian Consumer Law) which cannot by law be excluded, restricted or modified.

DISCLAIMER

Sparesbox has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Sparesbox will endeavour to correct any inaccuracies once Sparesbox becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 

CHANGES

Sparesbox has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts of or the entire Site without notice or liability. 

As we always seek to provide our customers with the most competitive prices, we reserve the right to change prices displayed for products on the Site at any time. 

CANCELLATION OF ORDERS

Sparesbox reserves the right to cancel, at any time before delivery and for whatever reason, an order that it has previously accepted. Sparesbox may do this for example, but without limitation, where:

(a)          Sparesbox suppliers are unable to supply goods that they have previously promised to supply;

(b)          an event beyond Sparesbox’s control such as storm, fire, flood, earthquake, terrorism, power failure, war, strike or failure of computer systems, means that Sparesbox is unable to supply the goods within a reasonable time;

(c)          Goods ordered were subject to an error on the website, for example, in relation to a description, price or image, which was not discovered prior to the order being accepted;

(d)          You ask Sparesbox to cancel your order. Sparesbox will use reasonable endeavours to cancel or change the order if it has not already been shipped but makes no representation that it will be able to do this.

PRODUCT PRICES

Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

In addition to the price displayed on the website, you may also need to pay any additional delivery charges which are not shown in your shopping cart but which we incur because you live in an area where light aircraft or barge transport is required, or to which our national courier company does not provide a door-to-door service. These include, without limitation, Christmas Island, Norfolk Island, Roma and Nhulunbuy. Such charges may apply even where the item is shown on the Website as having “free delivery”, “free freight” or something similar.  If you live in an area to which an Additional Delivery Charge will apply Sparesbox will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge.

If you live in an area to which an Additional Delivery Charge will apply, Sparesbox will contact you before accepting your order and provide you with a quote for the Additional Delivery Charge. If, within the timescale specified, you do not agree to accept the Additional Delivery Charge, Sparesbox will cancel your order. Sparesbox will not take payment for your order until you have confirmed your acceptance of the Additional Delivery Charge.

INTELLECTUAL PROPERTY

This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Sparesbox and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name without our prior written consent. 

ONLINE PURCHASING ACCOUNT

You agree to provide a true, complete and accurate email address, delivery address(es), billing address(es) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non-delivery of your products. 

By placing an order with Sparesbox you give Sparesbox permission to subscribe you to marketing emails. You can opt-out/unsubscribe from these emails at any time. To unsubscribe, click the unsubscribe link found at the bottom of all emails sent by Sparesbox and follow the steps. 

LIMITATION OF LIABILITY

Sparesbox shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial or economic loss, indirect, incidental, punitive, special, or consequential damages arising out of or in connection with the agreement of the sale of any products or services by Sparesbox or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Sparesbox has been advised, or is aware, of the possibility of such damages.

Sparesbox’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer within ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law. 

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VOUCHERS:

EMAIL VOUCHERS: 

Welcome Voucher:

  • In order for customers to receive their $10 welcome voucher they must subscribe to our email list (either by entering their email in the subscribe section at the bottom of our main page, registering with us, or making an account with us) then must complete the survey sent to them
  • If a customer is already subscribed to our email list, they are not eligible to receive the welcome voucher
  • Your individual welcome code has the value of $10 and is only valid for orders over $50, with vouchers added at the checkout to be valid
  • The code has no exclusions and expires in 365 days from the day the voucher was received
  • The vouchers are one-off and cannot be exchanged or refunded

Birthday Vouchers:

  • In order for customers to receive a birthday voucher, we must have their DOB in our database (if you would like to tell us your DOB click here)
  • Birthday voucher values vary between $20-$25, and both of these vouchers are only valid if cart size exceeds $100
  • These codes have an expiry of 30 days from when you first received the voucher
  • Codes have no exclusions, are one-off and are non-transferable and non-refundable

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SPARESBOX GIFT CARDS/VOUCHERS:

The terms below are applicable to $25 gift cards (EVENTXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 3 months after the event at which you received the voucher (Skidpan Vouchers expire 8/11/19)
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

The terms below are applicable to $25 gift cards (EBAYXXXXXX):

  1. Gift Cards have the value of a $25 credit code, with a $100 min spend
  2. The credit codes are only redeemable at www.sparesbox.com.au
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and are subject to these terms
  4. Credit codes are one-time use only and expire 31/12/19
  5. Credit codes are limited to one use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code

**SBMAY50XXXX $50 Vouchers have expired and are no longer valid.

**EVENTXXXX $50 Vouchers have expired and are no longer valid.

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AMBASSADOR CODES:
Ambassador codes can be found/ shared on Sparesbox Ambassadors Instagram pages. These codes entitle you to 5% off your total basket. With no minimum spend and no exclusions. These codes are also valid with already reduced items.

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COMPETITIONS: 

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Sparesbox Ultimate Bathurst 12 Hour Terms & Conditions

1.      Name of Competition

Sparesbox Ultimate Bathurst 12 Hour Competition  (Competition)

2.      Promoter’s Name & ABN

V8 Supercars Australia Pty Ltd (V8SCA) (ABN 94 077 053 484) of Level 34, Suite 02 100 Miller Street, North Sydney NSW 2060 as Trustee for the AVESCO Unit Trust (ABN 21 767 230 845) of 45 Nerang Street, Southport QLD 4215.

3.      Relevant States and Territories

·       New South Wales (NSW)

·       Queensland (QLD)

·       Victoria (VIC)

·       Tasmania (TAS)

·       South Australia (SA)

·       Western Australia (WA)

·       Northern Territory (NT)

·       Australian Capital Territory (ACT)

4.      Social Media

Facebook (@Bathurst12Hour) and Instagram (bathurst12hr)

5.      Competition Period Start Date and Time

The competition begins at 12.00pm AEDT on 4th December 2019

6.      Competition Period Close Date and Time

The competition ends at 12.00pm AEDT on 1st January 2020

7.      Entry Restrictions

a)     An individual must reside at a registered address in VIC, NSW, QLD, WA, SA, TAS, ACT and NT at the time of entry to be eligible for the Major Prize. (Entrants). 

b)     If under 18 years of age at the time of entry, entrants must have the express permission of a parent or guardian to enter. If the Entrant is under 18 years of age at the time of entry and cannot provide express permission of a parent or guardian in writing at the request of the Promoter, the Entrant will be deemed invalid and forfeit any prize/s or entitlements associated with the Competition. If an Entrant is under 18 years of age at the time of claiming the prize, they will be required to take the prize accompanied by a parent, legal guardian or otherwise responsible adult.

c)      Employees, directors, and/or officers (including immediate family members or members of the household) of the Promoter, its subsidiaries, affiliated companies, distributors, advertising, fulfilment and promotion agencies and all other companies or entities associated with the Competition are not eligible to participate.

d)     The Competition is void where prohibited or restricted by law.

e)     Entry is restricted to one entry per person.

f)      Participation constitutes Entrant’s full and unconditional agreement and acceptance of these Terms and Conditions which shall be final in all respects.

8.      How To Enter

a)     To enter and be eligible, Eligible Entrants must, during the Competition Period:

                         i.         upload a photo of your motor vehicle to Facebook or Instagram;

                        ii.         include the hashtags #B12HR and #LOVEYOURCAR within your post;

                       iii.         Tag a friend and @sparesbox

                       iv.         within the post, tell us why you love your car in 25 words or less,. Remember to keep it clean, amusing and entertaining.

                        v.         Once the above is completed, entry into the Competition is automatic (Eligible Entry).

b)     This is a game of skill; chance plays no part in determining the winner. Each entry will be individually judged, based upon individual creative merit.

c)      All entries must be received during the Competition Period. 

d)     No responsibility will be accepted for late, lost, misdirected or illegible/inaudible entries.

e)     All entries, once submitted, become the property of the Promoter and shall not be returned. Any incomplete entries will not be eligible. The Promoter reserves the right to verify the validity of each entry and disqualify any person for tampering with the entry process or who does not comply with the terms set forth for the Competition as determined at the Promoter’s sole and absolute discretion.

f)      V8SCA may, at its sole discretion, use and/or disclose any materials Eligible Entrants provide in relation to the Competition, for V8SCA’s promotional and business purposes, in any newspaper, advertisement, publication, media statement or other general/promotional material, and Eligible Entrants consent to their information being used by Sparesbox Pty Ltd (ABN 15 168 552 323) (Sparesbox).

9.     How To Win & Prize Details

There is one (1) prizes to be won, as follows:

  1. One (1) individual person (Major Prize Winner) will receive an ultimate weekend at the 2020 Bathurst 12 Hour valued up to $4158 (Major Prize).
  2. The Major Prize includes the following:
    1. two (2) x (3 day) Bathurst 12 Hour Club corporate hospitality tickets;
    2. two (2) x safety/course car rides;
    3. two (2) x grid walks;
    4. four (4) x nights’ accommodation at “The Hallows – Bathurst”  .
  3. The Major Prize must be  used at the 2020 Bathurst 12 Hour , does not include flights or any other ancillary costs associated with redeeming the Major Prize; these are excluded and are the sole responsibility of the Major Prize Winner.
  4. The selection of the one (1) Major Prize Winner will take place at  10.00am AEDT on Friday 3rd January 2020  at 100 Miller  Street, North Sydney NSW 2060.
  5. Redemption of the Major Prize is subject to V8SCA’s absolute discretion, directions, terms and conditions.
  6. The total prize pool is valued up to $4,158 (GST incl).
  7. The Major Prize Winner will be notified by 12:00pm AEDT on Friday 3rd January 2020.
  8. The Major Prize Winner will be contacted via Facebook or Instagram private message.

i.       If the Major Prize Winner is unable to take-up the Major Prize for any reason, a new Major Prize Winner will be selected.

j.       If the Major Prize Winner is unreachable via Facebook or Instagram private message, after Seven (7) days from when the Major Prize Winner was selected, V8SCA will re-draw an alternate Major Prize Winner at 12.00pm AEDT on Friday 10th  January 2020 at 100 Miller Street, North Sydney, NSW 2060 (the Alternate Major Prize Winner).

k.      The Alternate Major Prize Winner will be contacted by V8SCA in accordance with the contact details recorded on the Eligible Entry.

  1. Prizes are not transferable or exchangeable and cannot be taken as cash.
  2. V8SCA’s decision on awarding the Major Prize is final and no correspondence with Eligible Entrants or any others will be entered into.

10.   Collection and use of personal information

a)     V8SCA may use any personal information Eligible Entrants provide in connection with this Competition for the purpose of running the Competition, in advertisements, publications, media statements and other promotional material associated with the Competition.

b)     V8SCA may disclose the information for those purposes to its related bodies corporate and contractors, including but not limited to Sparesbox.

c)      If Eligible Entrants do not provide the information requested, they will be ineligible to enter the Competition.

d)     By participating in the Competition, each Eligible Entrant acknowledges and agrees that a further primary purpose for collection of personal information by V8SCA is to enable V8SCA to contact the Eligible Entrant in the future in relation to this Competition, other promotions, special offers, and promoting and marketing goods and services of V8SCA, including by telephone.

e)     Entry is conditional on providing this information, which will be handled in accordance with the Privacy Policy available at https://www.bathurst12hour.com.au/privacy-policy/. Eligible Entrants may access and request correction of their personal information by contacting V8SCA.

11.   Special Conditions

a)     V8SCA accepts no responsibility for any tax implications that may arise from the winning of the Major Prize and independent financial advice should be sought in this respect.

b)     V8SCA, its agencies and companies associated with this Competition are not responsible for any problems or technical malfunction of any telephone network or lines, computer on-line systems, computer equipment, software, technical problems or traffic congestion on the Internet or at any web site, or any combination thereof, including any injury or damage to participants or any other person's computer related to or resulting from participation in or downloading any materials in this Competition.

c)      In the event the Competition is not capable of being conducted due to circumstances beyond V8SCA’s control, including due to any technical or communications problems, V8SCA reserves the right to amend, suspend or cancel the Competition.

d)     V8SCA reserves the right to disqualify all entries from any Eligible Entrant who tampers with, or benefits from tampering with the entry process or the Competition.

e)     Nothing in these Conditions of Entry limit, exclude, modify, or purports to limit, exclude or modify the statutory consumer guarantees under the Competition and Consumer Act 2010 (Cth) or similar consumer protection laws in the States and Territories of Australia (Non-Excludable Guarantees). Except for any liability that cannot by law be excluded, including the Non-Excludable Guarantees, V8SCA (including its respective officers, employees and agents) excludes all liability (including negligence), for any personal injury and any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the Competition.

f)      Except for any liability that cannot be excluded, including the Non-Excludable Guarantees, V8SCA (including its officers, employees and agents) is not responsible for and excludes all liability (including negligence), for any personal injury and any loss or damage (including loss of opportunity), whether direct, indirect, special or consequential, arising in any way out of the following:

a.      any technical difficulties or equipment malfunction (whether or not under V8SCA’s control);

b.     any fraud, theft, unauthorised access or third party interference;

c.      any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by V8SCA) due to any reason beyond the reasonable control of the V8SCA;

d.     any variation in the Major Prize value to that stated in these Conditions of Entry;

e.     any tax liability incurred by a winner or Eligible Entrant;

f.      taking or use of all or part of the Major Prize; or

g.      the function, working order or availability of or access to any website, whether operated by V8SCA or not.

g)     The Eligible Entrant releases and agrees to keep V8SCA indemnified and held harmless from any claim, cost, demand, tax, liability or damage (including legal costs on a full indemnity basis) suffered or incurred by V8SCA arising out of the Eligible Entrant’s:

a.      participation in the Competition;

b.     taking or use of all or part of the Major Prize; and

c.      any claim by a third party arising from an act or omission by the Eligible Entrant.

h)     V8SCA is not liable for any failure to comply with these Conditions of Entry. If any part or provision in these Conditions of Entry is found to be invalid, void, voidable, unenforceable or illegal, that part or provision will be read down so that it is not invalid, void, voidable, unenforceable or illegal. If the term or condition cannot be read down, it will be severed and the remaining provisions will continue in full force.

i)       These Conditions of Entry constitute the entire agreement between the Eligible Entrant and V8SCA as to its subject matter.

j)       If these rules differ from any promotional or other materials published in connection with the Competition, these rules shall take precedent over any other material published in relation to the Competition.

k)     By entering this Competition, Entrants grant to the Promoter, and any third party associated with the Competition, including without limitation prize suppliers, a perpetual, non-exclusive, royalty free licence to use the materials for the purposes of conducting the Competition including online and/or on air and for marketing and promotional purposes without additional compensation.

l)       By entering this Competition, where allowable by law, the Entrant grants to the Promoter, and any third party associated with the Competition, the worldwide right to publish, broadcast and use in any media, including the World Wide Web, participant’s entry, name, picture, and likeness, without limitation, for promotional and advertising purposes without additional compensation.

m)    The Promoter accepts no responsibility for an Entrant’s late, lost, incomplete, misdirected, incorrectly submitted, or delayed entry whether (or not) due to, but not limited to, error, hackers, failure of any electronic equipment, computer transmission and/or network connections.

n)     The Promoter reserves the right to cancel or modify the Competition or these Terms and Conditions if fraud, technical failures or any other factor beyond the Promoter’s reasonable control impairs the integrity of the Competition, as determined by the Promoter at its sole discretion.

o)     In the event that the Major Prize or part of the Major Prize is unavailable, V8SCA reserves the right to substitute the Major Prize or part of the Major Prize in its discretion with an alternative Major Prize or part of the Major Prize to the same and equal recommended retail value and/or specification.

p)     V8SCA reserves the right to request the Major Prize Winner to provide proof of age and identity. Identification considered suitable for verification is at the discretion of V8SCA.

q)     It is a condition of accepting the Major Prize that the Major Prize Winner agrees to participate in and co-operate with all reasonable media editorial requests, including but not limited to being interviewed, photographed and filmed. The Major Prize Winner additionally grants V8SCA a perpetual, non-exclusive license to use such footage and photographs in all media worldwide and the Major Prize Winner will not be entitled to any fee for such use. The inclusion of any such footage or photographs (including but not limited to creative control of the feature) will remain with V8SCA at all times.

r)      These terms and conditions shall be governed by, construed, and enforced in accordance with the laws of the state of New South Wales, Australia without regard to any choice of law principles. The Entrant hereby agrees and irrevocably consents to submit to the exclusive jurisdiction and venue of the courts of the State of New South Wales and of Australia for any and all claims arising from or related to this Competition. Entrant agrees that all claims relating to this Competition shall be resolved individually, without resort to any form of class action.

s)      These terms set forth the entire agreement between the parties relating to the subject matter hereof, and supersede all prior agreements and understandings relating thereto, whether oral or written.