Legals

Terms of use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued member of the Sparesbox community. There are some conditions we would like you to be aware of, by accessing www.sparesbox.com.au you are agreeing to these conditions:

The Legal Stuff

The website www.sparesbox.com.au (the “Site”) is an automotive shopping website where you can browse, select and order spare parts advertised from Sparesbox.

Sparesbox Service www.sparesbox.com.au/service (“Service”) is our mobile mechanic service where you can add information about your vehicle to get a quote for your car service, repair or inspection. Quotes are based on the information supplied by you about your vehicle.

You agree to receive communications from us and from our third party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on use of data can be found in our Privacy Policy.

DISCLAIMER

Sparesbox has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Sparesbox will endeavour to correct any inaccuracies once Sparesbox becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 

CHANGES

Sparesbox has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability. 

As we always seek to provide our customers the most competitive prices, we reserve the right to change prices displayed for products on the Site at any time. 

PRODUCT PRICES

Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.

INTELLECTUAL PROPERTY

This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Sparesbox and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name or the names without our prior written consent. 

ONLINE PURCHASING ACCOUNT

You agree to provide a true, complete and accurate email address, delivery address(s), billing address(s) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non delivery of your products. 

LIMITATION OF LIABILITY

Sparesbox shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial  or economic loss, indirect, incidental, punitive, special or consequential damages arising out of or in connection with the agreement or the sale of any products or services by Sparesbox or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Sparesbox has been advised, or is aware, of the possibility of such damages.

Sparesbox’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer with in ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law. 

EMAIL VOUCHERS: 

Welcome Voucher:

  • In order for customers to receive their $10 welcome voucher they must subscribe to our email list by the following ways: Entering their email in the subscribe section at the bottom of our main page, register with us or make an account with us. And then must complete the survey sent to them
  • If a customer is already subscribed to our email list, they are not eligible to receive the welcome voucher
  • Your individual welcome code has the value of $10 and is only valid for orders over $50. Vouchers are to be added at the checkout to be valid
  • The codes have no exclusions and expire in 365 days from the day they received the voucher
  • The vouchers are one off and cannot be exchanged or refunded

Birthday Vouchers:

  • In order for customers to receive a birthday voucher we must have their DOB in our database (if you would like to tell us your dob click here)
  • Birthday voucher values vary between $20-$25. Both of these vouchers are only valid if cart size exceeds $100
  • These codes have an expiry of 30 days from when you first received the voucher
  • Codes have no exclusions, are a one off usage and are non-transferable and are non-refundable

SPARESBOX $50 GIFT CARDS:

Terms below are applicable to $50 gift cards (SBMAY50XXXX):

  1. Gift Cards have the value of a $50 credit code, with a minimum spend of $100.
  2. The credit codes are only redeemable at sparesbox.com.au.
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and is subject to these terms.
  4. Credit codes are one-time use only, and do not expire
  5. Credit codes are limited to one-use per customer
  6. Credit codes are not valid in conjunction with any other offer.
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code.

The terms below are applicable to $50 gift cards (EVENTXXXX):

  1. Gift Cards have the value of a $50 credit code, with no minimum spend.
  2. The credit codes are only redeemable at sparesbox.com.au.
  3. Credit codes are not transferable, refundable or exchangeable for cash or kind and is subject to these terms.
  4. Credit codes are one-time use only, and do not expire
  5. Credit codes are limited to one-use per customer
  6. Credit codes have no exclusions but are not valid in conjunction with any other promotional offer.
  7. Sparesbox reserves the right in its sole discretion to disqualify any credit code.

     

    THE SHELL/ AUTO FRENZY SHOP & WIN COMPETITION:

    THE COMPETITION
    1. Anyone who purchases a Shell product on the Sparesbox website (www.sparesbox.com.au) between the 20th of May and the 24th of May 2019 inclusive is entered into the prize draw. (One transaction is equal to one entry). Shell brand page can be found here: ( https://www.sparesbox.com.au/promo/shell-frenzy )
    2. The prize is supplied by Shell and provided by Sparesbox and is to win a Shell branded bar fridge.
    3. The prize draw will take place on Monday The 27th of May 2019, the winner will be selected at random and contacted via the email their purchase was made through. The winner must respond within 24hours to confirm acceptance of the prize otherwise another winner will be randomly selected until the prize is allocated.
    THE PRIZE
    1. The prize is a Shell branded bar fridge. Shipping costs associated will be covered by Sparesbox. Once the prize winner has received the prize, Sparesbox is relinquished from any responsibility regarding the prize.
    GENERAL COMPETITION TERMS
    1. “The Promoter” is Sparesbox Pty Ltd (ABN 15 168 552 323) of Suite 6.13, 75 Mary St, St Peters NSW 2044. Sparesbox conducts this competition under the Trade Promotion Lottery Permit number: LTPM/18/03661
    2. The prize is non-refundable & non-transferrable, or exchangeable for cash or kind and is subject to these terms.
    3. The competition is open to all Australian residents except employees, contractors, agents of Sparesbox.
    4. By accepting The Prize, the Winner agrees to being identified on the Sparesbox website and associated social media channels