Shipping
Do I have to pay for shipping?
If your order is over $50.00 and being shipped to a metropolitan or regional address in Australia (and not a big or bulky item), shipping is free!
A shipping fee does apply on orders being shipped to rural areas of Australia, orders under $50.00 or big and bulky items.
You will see the shipping fee at checkout by adding in the postcode of your delivery address.
"Big and bulky" items are packages over 15kg and longer than 70cm.
Cart size |
Standard shipping |
Express shipping^ |
|
Orders over $50 |
FREE* |
$9.95* |
|
Orders under $50 |
$7.95* |
$9.95* |
*Some remote areas of Australia are excluded, and shipping will be calculated at checkout.
^Before completing your order, please check the Delivery table above to confirm Express Shipping delivery times to your area.
How do I track my order?
Once you’ve made your purchase on Sparesbox.com.au you’ll receive an email with a tracking number. You can use this tracking number to track your order. For orders with multiple products, you may receive a tracking number for each delivery.
When will I get my order?
It takes between 24 and 48 hours to dispatch your order, and the shipping time depends on where your order is shipping to and whether you’ve chosen standard or express shipping. Deliveries are made between Monday and Friday during business hours (9am – 5pm) as follows:
Region |
Standard shipping* |
Express shipping* |
|
NSW Metro (Sydney) |
Dispatch time plus 1 - 2 business days shipping. |
Dispatch time plus 1 business day for shipping. |
|
NSW Regional (outside Sydney) |
Dispatch time plus 2 - 4 business days shipping. |
Dispatch time plus 1 - 2 business days shipping. |
|
QLD Metro (Brisbane) |
Dispatch time plus 2 - 3 business days shipping. |
Dispatch time plus 1 - 2 business days for shipping. |
|
QLD Regional (outside Brisbane) |
Dispatch time plus 5 - 6 business days shipping. |
Dispatch time plus 4 - 5 business days shipping. |
|
VIC Metro (Melbourne) |
Dispatch time plus 2 - 3 business days shipping. |
Dispatch time plus 1 - 2 business days for shipping. |
|
VIC Regional (outside Melbourne) |
Dispatch time plus 5 - 6 business days shipping. |
Dispatch time plus 4 - 5 business days shipping. |
|
ACT Metro & Regional |
Dispatch time plus 1 - 2 business days shipping. |
Dispatch time plus 1 business day for shipping. |
|
SA Metro (Adelaide) |
Dispatch time plus 5 - 6 business days shipping. |
Dispatch time plus 4 - 5 business days shipping. |
|
SA Regional (outside Adelaide) |
Dispatch time plus 5 - 6 business days shipping. |
Not available. |
|
NT Metro & Regional |
Dispatch time plus 5 - 9 business days shipping. |
Not available. |
|
WA Metro (Perth) |
Dispatch time plus 5 - 6 business days shipping. |
Dispatch time plus 1 - 2 business days for shipping. |
|
WA Regional (outside Perth) |
Dispatch time plus 5 - 9 business days shipping. |
Not available. |
|
TAS Metro (Hobart) |
Dispatch time plus 5 - 6 business days shipping. |
Dispatch time plus 1 - 2 business days for shipping. |
|
TAS Regional (outside Hobart) |
Dispatch time plus 5 - 9 business days shipping. |
Not available. |
|
Remote Areas |
Standard Australia Post shipping times for each area apply. |
Not available. |
*Delivery time is subject to availability of stock and delivery time may be extended by up to 30 days. If for any reason your order, or part thereof, cannot be shipped to you on time you will be notified promptly.
Will all the parts in my order be shipped together?
Most orders will be combined into one delivery. However, in some instances you may receive multiple deliveries. Where possible, tracking numbers will be provided with each order.
Can I pick my order up from you?
Unfortunately we are unable to offer pick up. However, we use the best delivery methods to ensure that you get your parts as quickly as possible - no matter where you are in Australia.
Can I send my order to a PO Box?
Unfortunately not all parts can be shipped to a PO Box. We will be in touch if your order is unable to be delivered to your nominated shipping address.
Can I change or cancel my order?
You can change or cancel your order, however, as all orders are typically dispatched within 48 hours after payment, please get in touch with us before we ship your order.
Do you ship internationally?
Yes, we ship to the following countries:
|
American Samoa |
Austria |
Bangladesh |
Belgium |
Brunei Darussalam |
|
Bulgaria |
Cambodia |
Canada |
China |
Cook Islands |
|
Croatia |
Cyprus |
Czech Republic |
Denmark |
Estonia |
|
Fiji |
Finland |
France |
Germany |
Greece |
|
Guernsey |
Holy See (Vatican City State) |
Hong Kong |
Hungary |
India |
|
Indonesia |
Ireland |
Italy |
Japan |
Jersey |
|
Kiribati |
Korea, Democratic People's Republic of |
Korea, Republic of |
Lao People's Democratic Republic |
Latvia |
|
Liechtenstein |
Lithuania |
Luxembourg |
Macao |
Malaysia |
|
Malta |
Mexico |
Monaco |
Myanmar |
Nepal |
|
Netherlands |
New Caledonia |
New Zealand |
Norway |
Pakistan |
|
Papua New Guinea |
Philippines |
Poland |
Portugal |
Romania |
|
Samoa |
Serbia |
Singapore |
Slovakia |
Slovenia |
|
Solomon Islands |
Spain |
Sri Lanka |
Sweden |
Switzerland |
|
Taiwan, Province of China |
Thailand |
Tonga |
Tuvalu |
United Kingdom |
|
United States |
Vanuatu |
|
|
|
If you have any special requirements, please get in touch and we will see how we can help.