Terms of use

Transparency is something we’re big on, so it’s important to us that you know what you’re agreeing to as a valued member of the Sparesbox community. There are some conditions we would like you to be aware of, by accessing you are agreeing to these conditions:

The Legal Stuff

The website (the “Site”) is an automotive shopping website where you can browse, select and order spare parts advertised from Sparesbox.

Sparesbox Service (“Service”) is our mobile mechanic service where you can add information about your vehicle to get a quote for your car service, repair or inspection. Quotes are based on the information supplied by you about your vehicle.

You agree to receive communications from us and from our third party service providers and you agree to accept "cookies" and other similar devices used by this Website to perform our services. You also agree that we may call or email you about any incomplete or unconfirmed enquiry you make through our Website. Further information on use of data can be found in our Privacy Policy.



Sparesbox has taken every care to ensure that the information posted on the Site is correct and up to date at the time of publishing on the Internet. We shall not be responsible for any detriment incurred by reliance you place on this Site or its contents. However, Sparesbox will endeavour to correct any inaccuracies once Sparesbox becomes aware of them. 

Illustrations and photos contained on the Site are sample representations of the products advertised, and variations may occur from time to time. 


Sparesbox has the right to change or discontinue any features of this Site including materials, hours of availability and may also impose limits on certain features and services or restrict your access to parts or the entire Site without notice or liability. 

As we always seek to provide our customers the most competitive prices, we reserve the right to change prices displayed for products on the Site at any time. 


Prices displayed on the Site represent the full price in Australian dollars (AUD), including GST (Goods and Services Tax), for the product itself but does not include postage/delivery charges which will depend on the destination.


This Site contains copyright material, registered and non-registered trademarks that are protected by law and are the property of Sparesbox and various third parties (“intellectual property rights”). You must not use our material and any of the marks or trademarks appearing on the Site or our name or the names without our prior written consent. 


You agree to provide a true, complete and accurate email address, delivery address(s), billing address(s) and telephone number and to keep these details up to date. Incorrect information provided could lead to a delay in delivering your product(s) or non delivery of your products. 


Sparesbox shall not be liable for any lost profits, lost savings, loss of reputation, loss of goodwill, any kind of commercial  or economic loss, indirect, incidental, punitive, special or consequential damages arising out of or in connection with the agreement or the sale of any products or services by Sparesbox or the use thereof whether or not such damages are based on tort, warranty, contract or any other legal theory – even if Sparesbox has been advised, or is aware, of the possibility of such damages.

Sparesbox’s aggregate and cumulative liability towards Buyer under any agreement shall not exceed an amount of ten percent (10%) of the related agreement.  

Any Buyer’s claim for damages must be brought by Buyer with in ninety (90) days of the date of the event giving rise to any such claim and any lawsuit relative to any such claim must be filed within one (1) year of the date of the claim. Any claims that have been brought or filed not in accordance with the preceding sentence are null and void.

The limitations and exclusions set forth above in this Limitation and Liability Section shall apply only to the extent permitted by applicable mandatory law. 




In addition to above Sparesbox Terms of Use and Privacy Policy, the following Terms and Conditions (“Referral Terms”) apply to the Sparesbox Referral Program (“Program”). By participating in the Program, you represent and warrant that you have read and agree to be bound by the Referral Terms, Terms of Use and Privacy Policy. Capitalised terms, unless defined herein, shall take their meaning from the Terms of Use and Privacy Policy. Sparesbox reserves the right to modify or amend the Referral Terms, and the methods through which rewards are earned, at any time. Sparesbox also reserves the right to disqualify any User at any time from participation in the Program if they do not comply with any of the Referral Terms or for any other reason. Please note that there are age restrictions involved in participating in the Program. The Program is not available to persons under the age of 18.


To be eligible to make a referral, you must be:

- A resident of Australia;

- At least 18 years of age; and

- Not be an employee of Sparesbox, any of its subsidiaries, affiliates or promotional agencies. 

By entering into the Refer a friend Program you agree to sharing your personal information with Sparesbox as outlined in the Privacy Policy.



In order to refer a friend, you must use the specific referral link provided by Sparesbox through email (“Referral Link”). For each person that you refer who books and completes a car servicing with Sparesbox using your Referral Link, you will both be eligible to receive a reward of $20 Caltex StarCash Card (“Referral Reward”). If you do not have a referral link, you may contact Sparesbox at [email protected] for a Referral Link. Referral Rewards shall be limited to one per individual referred, up to a total of 10 Referral Rewards per person making a referral. A User will not receive multiple Referral Rewards for the same friend booking multiple vehicle services. All rewards are subject to verification by Sparesbox.



Payment of any Referral Reward shall occur via an email sent from Sparesbox to the email address provided by a User. The reward will be supplied in digital format. All persons seeking to claim an Referral Reward must have an active email account to receive payment. Sparesbox shall make reasonable efforts to make payment of any Referral Reward within thirty (30) days of completion of the vehicle servicing. Payments may not be transferred or substituted. Upon cancellation of the Program, any unredeemed Referral Rewards shall be forfeited.



Any User seeking to participate in the Program must comply with all applicable laws, regulations and guidelines, including all “SPAM” laws. You must distribute any email or make any social media post in a personal manner. By submitting the email address of a friend/colleague or other contact, you represent that you have the contact’s prior consent. Sparesbox has a no tolerance spam policy. Any bulk email distribution or use of automated devices or third parties is strictly prohibited. Users are strictly prohibited from soliciting for loan applications. You agree not to compensate, or accept any compensation from, individuals whom you refer to Sparesbox through the Program. Users who do not comply with the law, including anti-spam laws, are obligated to indemnify Sparesbox and any other related 

parties against any liabilities, costs and expenses that are incurred as a results of such spam.



Sparesbox may prohibit a User from participating in the Program or receiving a Referral Reward, at its sole discretion, if it determines such User is attempting to undermine the fairness, integrity or legitimate operation of the Program in any way by cheating, hacking, deception, or any other unfair playing practices of intending to annoy, abuse, threaten or harass any other Users or representatives of Sparesbox. Users may not enter with multiple or fake emails addresses or accounts, use fictitious identities or use any system, bot or other device to participate in the Program or receive a Referral Reward. Sparesbox reserves the right to disqualify any User and/or cancel any Referral Reward(s) if it finds a User to be tampering with the entry process or the operation of the Program or violating these Terms and Conditions.



Your participation in the Program is solely as an independent contractor. Neither you nor Sparesbox intend to establish an employment relationship and you are not entitled to any benefits.


These Terms are up to date as of April 4, 2017


June Caltex StarCash Card Offer

Terms & Conditions

Any customer who books a Sparesbox service on between 9 June - 30 June 2017 is entitled to a free $25 Caltex StarCash Card.

  1. "The gift" is 1 x Caltex StarCash Card.

  2. The gift will be supplied on completion of service when payment for the car service has been received by Sparesbox.

  3. The gift will be posted to the customer within 5 working days of the service being completed.

  4. 1 x gift per car serviced.

  5. Sparesbox is the promoter, redemption of the gift is bound by Caltex terms and conditions: